Questions, custom ideas, and shipping updates

Whether you are checking on a tracking number, requesting a custom colorway, or asking about care instructions, we are here to help.

Ordering and delivery

Clear answers regarding shipping, custom timelines, and returns.

Dispatch schedules

Custom requests

14-day window

Ready-to-ship goods leave our Portland studio within 48 hours via trackable ground or priority postal carrier options.

Have a specific shade or size in mind? Send us your thoughts and our custom order bench will review material availability.

We accept unwrapped, unused pieces back at the studio within 14 days of delivery for a full refund or exchange.